Privacy Policy

This is the Privacy Policy for http://thomaspetitglass.com. It describes how we use and protect any personal data that you give when you use this website.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data.
We may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you agree with any changes.

Who we are

Our website address is: http://thomaspetitglass.com.

Section 1 – What personal data we collect and why we collect it

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Delivery address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. See our cookie policy.

When you purchase from us, we’ll ask you to provide information including your name, billing address, delivery address, email address, phone number and credit card/payment details. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraudComply with any
  • legal obligations we have, such as calculating taxes

When you browse our Site, we also automatically receive traffic data registered by the hosting servers, cookies that may share some personal data and your computer’s internet protocol (IP) address. We also use information offered by other external services of traffic analysis, such as Google Analytics.

Contact forms

Our contact form requires the minimum information necessary for us to correspond with you. The information you entered is submitted to us by email and no personal data is stored on the server.

Section 2 – Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, at anytime, by contacting us at: thomaspetitglass@yahoo.co.uk

or mailing us at:
Thomas Petit Glass,
81 Butterley Hill,
Ripley,
Derbyshire,
DE5 3LW

Section 3 – Disclosure

We will only disclose your personal information if we are required by law to do so. We do not sell, or otherwise pass on information to marketing lists or other third parties that are not related to the processing of your order or the running of our business.

Section 4 – Web hosting and services

Our store is hosted on Tsohost, using the WordPress extension Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Payment processing is provided through PayPal.

Your data is stored through Tsohost data storage, WordPress databases and the general Woocommerce e-commerce application. Tsohost store your data on secure servers behind firewalls . Their privacy policy of is available here: https://www.tsohost.com/legal/privacy-policy.

Payment:
If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read PayPal’s Terms of Service, Privacy Statement and other legal agreements here.

Section 5 – Third party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us i.e. transacting payments.
However you should be aware that, third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the United States and your transaction is processed by a payment gateway located in the United Kingdom, then your personal information used in completing that transaction may be subject to disclosure under United Kingdom legislation.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your personal information is stored on secured servers and networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

  • mandated by law such as HMRC, contract or similar obligations applicable to our business operations
  • for preserving, resolving, defending or enforcing our legal/contractual rights
  • needed to maintain adequate and accurate business and financial records.

All financial transactions are processed through a payment gateway provider (Paypal) and are not stored or processed on our servers.

If you have any questions about the security or retention of your personal data, you can contact us using the address in Section 2 of this Policy.

Section 7 – Cookies

We or our third party partners may collect and store certain information from your browser using “cookies.” A cookie is a piece of data (a small file, with typical content of letters and numbers) stored or downloaded on a user’s computer or other device that can be tied to information about the browser’s activities on our website. Cookies do not include any Personal Data.

We use cookies to:

  • to provide certain features of Woocommerce. For example, we use cookies to keep track of your preferences and items in your shopping cart
  • to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to delete or turn off all cookies. You do this through your browser settings. If you disable cookies installation or you delete cookies from your computer’s hard disk you may be unable to use some of the features of our website, products and services.

Analytics

We use Google Analytics, an analysis tool used by most companies, to analyse what our visitors do on the website. Google also stores this information however it is anonymous and no individual can be identified. Details of Google’s privacy policy is here.

Section 8 – Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your Country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 – Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information regarding this privacy policy, you may contact us using the information below.

Thomas Petit Glass,
81 Butterley Hill,
Ripley,
Derbyshire,
DE5 3LW

Tel: 07817151826
Email: thomaspetitglass@yahoo.co.uk